Monday, July 07, 2008

Metro Loves You


A rough transcription of the outgoing message you'll hear on Metro's Lost and Found Office phone line if you call when there's an overflow:

"Thank you for calling King County Metro Transit's Lost and Found Office. All of our representatives are currently assisting other customers. Your call is NOT in queue and will NOT be answered, and this is NOT a message line. You may call back a little later today or visit us online between the hours of two and five..."

There's a "Shouts & Murmurs" piece in there somewhere.

In Metro's defense, you get this message only if you're unlucky enough to call when they're completely overloaded. There is, as I eventually discovered to my relief, a first-tier overflow message ("Thank you for calling...there is currently one caller ahead of you")--and when you are at last granted an audience with the staff, they are very nice and can generally find whatever you've lost.


Don't drop your cell phone on the bus as you leave. If you do, and you hear it drop, don't check for your wallet and your camera and then decide not to slow down the bus any longer because you can't imagine what else it could have been.

Note for the Concerned:

Some nice person did turn my phone in to the Lost and Found.

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